FAQ
Questions or need help?
Most answers about orders, shipping, returns, and other common topics are available in our FAQ, which is the fastest place to find information. If you need further assistance, our support team is available.
What payment methods do you accept?
A complete list of available payment methods is provided on our Payment Options page.
How can I track my order?
To track your order, go to the Track Your Order page and enter your tracking number. This page provides the latest shipping status and delivery updates for your order.
How long does it take from order to delivery?
- Processing Time: Orders are typically processed within 1–3 days (Monday–Friday).
- Transit Time: After dispatch, transit usually takes 4–6 days (Monday–Friday).
- Estimated Total Delivery: Orders are delivered within 5–9 business days from the date of purchase.
How much does shipping cost?
By Selaro offers free shipping within the United Kingdom.
If you couldn't find what you were looking for in our FAQ, don't worry. You can send us an Email at support@byselaro.com, or by Phone Number: +33780913734, or use our Contact Form.